03-03-2009, 11:55 AM
Iemand hier ervaring mee? Omdat we vaak bij elkaar spelen is dit nu het gevolg denk ik.. :-k
Hij is naar mij en 3 vrienden gestuurd..
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Hello,
An issue has come up with PokerStars accounts related to yours which have been used as duplicates of others.
Your own account is temporarily frozen, and we need to verify your identity before we can even consider its reinstatement.
For this reason and as a security measure, please provide us with the following two documents:
1) A clear photocopy of your driver's license, front and back, or other government-issued photo ID
2) A clear photocopy of your last utility bill (telephone, gas, water or electric) indicating your name, address and statement date.
If by any chance you have no access to a utility bill under your name, a credit card statement or bank statement will suffice
Also please make sure to refrain from accessing PokerStars or allow others to access PokerStars from your computer as long as this investigation lasts as this could lead to a permanent block from the PokerStars websites.
This can be forwarded to us by Email as an attachment, or by fax to Costa Rica.
Please make sure that you write down your user ID when sending these documents via fax
PokerStars
Attn: Game Security Department
Fax: (US/Canada) 1-888-203-2429
(alternate/other) +506-2295-6877
We also request that you explain to us your relation to the following players, who seem to be very close to you. Please specify their names and the account(s) belonging to each one of them.
Dateat
Eenink
EnemyKill
Maarto
Any further follow up on your account situation will be put on hold until we have received the documentation requested. Investigation will resume once documents are received. Thank you in advance for your cooperation.
Regards,
Maria Zu
PokerStars Game Security &
Multiple Accounts Specialist
Hij is naar mij en 3 vrienden gestuurd..
------
Hello,
An issue has come up with PokerStars accounts related to yours which have been used as duplicates of others.
Your own account is temporarily frozen, and we need to verify your identity before we can even consider its reinstatement.
For this reason and as a security measure, please provide us with the following two documents:
1) A clear photocopy of your driver's license, front and back, or other government-issued photo ID
2) A clear photocopy of your last utility bill (telephone, gas, water or electric) indicating your name, address and statement date.
If by any chance you have no access to a utility bill under your name, a credit card statement or bank statement will suffice
Also please make sure to refrain from accessing PokerStars or allow others to access PokerStars from your computer as long as this investigation lasts as this could lead to a permanent block from the PokerStars websites.
This can be forwarded to us by Email as an attachment, or by fax to Costa Rica.
Please make sure that you write down your user ID when sending these documents via fax
PokerStars
Attn: Game Security Department
Fax: (US/Canada) 1-888-203-2429
(alternate/other) +506-2295-6877
We also request that you explain to us your relation to the following players, who seem to be very close to you. Please specify their names and the account(s) belonging to each one of them.
Dateat
Eenink
EnemyKill
Maarto
Any further follow up on your account situation will be put on hold until we have received the documentation requested. Investigation will resume once documents are received. Thank you in advance for your cooperation.
Regards,
Maria Zu
PokerStars Game Security &
Multiple Accounts Specialist