06-05-2008, 07:20 PM
Quote:Michelle: Hello, XX. Can I help you with anything today?
XX: hi Michelle, are u English or Dutch?
Michelle: english, however if you wish to speak to a Dutch rep i can transfer you
XXt: nah English is fine
Michelle: ok one moment
Michelle: i see your question
Michelle: i'm going to review the bonus offer terms
XX: Alraight
XX: Thank you
Michelle: sorry wont be too long
XX: Its no problem, I have time
Michelle: ok
Michelle: we selected a very small subset of our players with certain inactivity or low-level activity to receive this mail.
Michelle: your account didn't qualify
Michelle: other questions?
XX: I noticed, I am very active and play daily. But why dont reward the loyal players?
XX: I dont understand this policy, to be honest
Michelle: well we're trying to coral our more inactive players
Michelle: though looking at your account, we have been periodicaly offering you bonuses
XX: Then I have one question on behalf of my friends, they mostly play 10nl (blinds 0.05ct and 0.10ct) and 25nl (blinds 10ct and 25ct). How can they ever reach the limit of 5000 summit points to get the bonus?
Michelle: depends on the player's skills and the tables they play
XX: I pay several K's rake during a bonus period
XX: So its not strange I receive a periodicaly bonus
Michelle: they have a choice to either play the smalled tables or the bigger ones
Michelle: that you do
Michelle: ok so what do you need?
XX: They play for a hobby. They never ever will reach the 5000 SP limit.
Michelle: probably not if they continue to play the small tables
XX: I thought something went wrong, but now I know the nice bonus offer is only for lets call them inactive lowstakes players
XX: do you have other questions?
XX: No I know enough. Thank you for your time and clear answer Michelle
Michelle: you're welcome!
idd dus alleen aan mensen die een tijdje niet of nauwelijks op everest gespeeld hebben